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Terratec Phase X24 - Directsound playback and pause, on windows 7 x64 professional
jeremija
post Jan 15 2010, 11:15
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Posts: 328
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From: Zagreb
Member No.: 58696



Hello, I have recently bought the mentioned sound card and connected it to a Firewire controller connected to the PCI slot on the motherboard.

I have the following hardware configuration:
CODE
Mboard:  Biostar A770g A2+
CPU:     AMD Athlon X2 6000+
RAM:     2x2 GB(mushkin XP series)
GPU:     nVidia GeForce 9800 GT 1GB (Point of View)
Power:   Hiper Power Supply 530W
1394:    VIA Firewire Controller
OS:      Windows 7 x64 Professional

and the soundcard is Terratec Phase X24 with the latest firmware and drivers (64-bit drivers for Vista).

The problem appears when i listen to an audio file using directsound and pause the playback. When i hold it paused for a few seconds/minutes and press play to resume, the player starts playing, but I can hear no sound (not from the player, not from any other player that I open afterwards); the sound returns again after a few seconds (varies from 2-3 sec to few minutes), or returns after I close the application which was paused and start playing again.

This happens both in Media Player Classic and foobar2000 v1 (i guess in any application which uses directsound). The problem, however, doesn't appear if I use ASIO driver for foobar2000 or in Cubase, so this brings me to a conclusion that there is a problem between the DirectSound and Terratec's drivers.

Unfortunately, I haven't tried to check does it happen with windows xp 32-bit, but I'm desperate to find the solution for the problem, as I don't want to make a switch back to the xp. Does anyone know how to check what exactly causes the problem?

EDIT: this does not happen with my old Creative Sound Blaster MP3+ (renamed to SB Connect!)

This post has been edited by jeremija: Jan 15 2010, 11:53
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bastardes
post Mar 23 2010, 18:27
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Group: Members
Posts: 16
Joined: 21-March 10
Member No.: 79199



I confirm that with this 1394 driver the sound card cannot be detected upon Terratec driver installation.
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Posts in this topic
- jeremija   Terratec Phase X24 - Directsound playback and pause   Jan 15 2010, 11:15
- - hlloyge   Are the DirectX drivers and the Terratec drivers u...   Jan 15 2010, 14:19
- - jeremija   yes... I updated everything in windows, except spy...   Jan 15 2010, 14:26
- - ophion75   ok dude had the same same problem on win 7 32 don...   Jan 22 2010, 20:36
- - jeremija   Ophion75, thank you for your reply, but I already ...   Jan 22 2010, 22:34
- - jeremija   It's really funny that the official driver for...   Feb 10 2010, 11:12
- - hlloyge   Did you tried to contact Terratec support?   Feb 10 2010, 11:14
- - jeremija   Yes, but I seem to have misplaced the registration...   Feb 10 2010, 11:25
- - bastardes   I got exactly the same problem. It's awfully a...   Mar 21 2010, 20:21
|- - jeremija   Hi bastardes, I got no reply after talking to the...   Mar 21 2010, 22:53
- - bastardes   jeremija, can we sue them? or what do you think, ...   Mar 21 2010, 23:36
|- - jeremija   Haha, who are we going to sue them to? I think it ...   Mar 22 2010, 19:54
- - Juha   IIRC, this bus driver works with FW audio interfac...   Mar 22 2010, 22:18
|- - jeremija   So this will actually replace the Microsoft's ...   Mar 23 2010, 09:16
- - Juha   It says there: "AVT FirePackage64: Windows 7...   Mar 23 2010, 16:44
- - jeremija   I thought you meant AVT 1394 BusDriverPackage, NVM...   Mar 23 2010, 17:27
- - bastardes   I confirm that with this 1394 driver the sound car...   Mar 23 2010, 18:27
- - bastardes   what do you think of mbox 2 mini? i've read it...   Mar 24 2010, 11:50
- - jeremija   Hmm, what will you be using it for? If it only ha...   Mar 24 2010, 12:01
- - bastardes   just called Terratec support (+49 (0)2157-817919) ...   Apr 13 2010, 14:10
- - jeremija   Terratec bastards, ow come they never heard of the...   Apr 13 2010, 17:33
- - bastardes   I'm just gonna call them every day until they ...   Apr 13 2010, 18:22
- - jeremija   You know what, I'm really interested in what w...   Apr 13 2010, 18:46
- - jeremija   Did you call them? What did they say?   Apr 14 2010, 18:03
- - bastardes   did no call them yesterday. going to call them as ...   Apr 16 2010, 08:01
- - bastardes   just called the support. now Christof says that th...   Apr 16 2010, 09:46
- - jeremija   In other words, they don't know if it will eve...   Apr 16 2010, 13:15
- - fundorin   I've registered just to support you, guys. Gre...   Apr 18 2010, 13:31
- - jeremija   Thanks for registering just because of this! W...   Apr 18 2010, 19:57
- - fundorin   I'm already using asio4all, but but delay is n...   Apr 19 2010, 15:23
- - bastardes   wasssup fundorin ) i hope there will be an army o...   Apr 19 2010, 17:05
- - fundorin   I'm pleased with win7 at 100% except this bug ...   Apr 19 2010, 20:35
|- - moriendi   QUOTE (fundorin @ Apr 19 2010, 20:35) I...   Apr 20 2010, 00:10
- - jeremija   Are you absolutely sure that this will work (on wi...   Apr 20 2010, 10:21
- - fundorin   I've not any trouble with our card on vista al...   Apr 20 2010, 10:45
- - bastardes   i start thinking it's a firewire driver proble...   Apr 21 2010, 12:13
- - jeremija   Could you please post your results here if you try...   Apr 21 2010, 12:46
- - fundorin   It's a back compatibility trouble in FW interf...   Apr 21 2010, 13:02
- - bastardes   jeremija, sure. fundorin, that's a very serio...   Apr 21 2010, 14:09
- - fundorin   http://tinyurl.com/y54qfzq   Apr 21 2010, 14:16
- - bastardes   considering it's really a firewire problem i t...   Apr 22 2010, 16:25
- - fundorin   As far as I've learned, sometimes it's jus...   Apr 22 2010, 18:01
- - fundorin   I'm trying to solve the problem with your regi...   May 6 2010, 18:04
- - fundorin   There could be aт IRQ priority conflict. In ...   May 7 2010, 22:25
- - fundorin   You know, guys, i've just disabled this usb co...   May 7 2010, 22:51
- - fundorin   Same troubles. Tried everything, except clean inst...   May 8 2010, 06:47
- - Juha   IIRC, there are many devices (even PCI/PCIe) that ...   May 8 2010, 12:54
- - fundorin   I'm hardly understood, what'd you wrote, J...   May 8 2010, 18:49
- - Juha   What I ment is showen in this picture: AFAIK, ...   May 8 2010, 19:35
- - fundorin   There is an ability to use fw as a network adapter...   May 12 2010, 12:55
- - googlebot   Terratec is a German company and being German I wo...   May 12 2010, 14:05
- - fundorin   There is a problem with sync in card's control...   May 12 2010, 18:29
- - fundorin   Everything stayed the same. Play\pause, sleep...   May 14 2010, 06:13
- - fundorin   GUYS! Please, do something with the support...   May 16 2010, 20:04
- - bastardes   OKAY NOW! HEREBY I DECLARE THAT THIS IS NO MOR...   May 17 2010, 13:11
- - fundorin   I wanted FW, MIDI I\O, XLR for my harmonica r...   May 17 2010, 15:33
- - fundorin   Seems like thay've just removed Seven from dri...   May 17 2010, 19:12
- - fundorin   I MUST fix this issue. It's a kind of challeng...   May 17 2010, 22:24
- - fundorin   I've found that driver manufacturer for card i...   May 18 2010, 08:41
- - fundorin   jeremia, please tell me, is there a problem with r...   May 19 2010, 00:15
- - fundorin   I've called Terratec yesterday. As far as I...   May 19 2010, 11:49
- - fundorin   Made a question on Microsoft forum. You can join t...   May 20 2010, 09:59
- - fundorin   I've got an official response from Terratec. S...   May 20 2010, 14:59
- - bastardes   post it here!   May 24 2010, 05:08
- - fundorin   ttsupport@terratec.de Christoph Wilms I've fi...   May 24 2010, 10:20
- - bastardes   that's great. he's gonna get another lette...   May 24 2010, 11:39
- - fundorin   Germans duscussing the same issue. I'm not goo...   May 24 2010, 17:10
- - jeremija   QUOTE (fundorin @ May 19 2010, 01:15) jer...   May 24 2010, 19:42
- - fundorin   No. It doesn't helped me, but I thought it can...   May 25 2010, 01:00
- - fundorin   Christof wrote me that he forwarded my problem rep...   May 25 2010, 16:17
- - bastardes   fundorin, that's what you should have done a l...   May 26 2010, 08:29
- - fundorin   I've found yesterday that my warranty period w...   May 26 2010, 10:46
- - lage   Hi guys! Same problem here with phase x24 and ...   Aug 5 2010, 10:29
- - fundorin   No answers here, lage. Just write an abuse to ttsu...   Aug 5 2010, 11:45
- - lage   QUOTE (fundorin @ Aug 5 2010, 11:45) No a...   Aug 6 2010, 10:04
- - fundorin   You can say in service, that it doesn't work o...   Aug 6 2010, 14:11


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